Complete vs. Incomplete Loads
💡 Tip: First time using FeedComp? Start Here: Better Feeding Made SimpleStart Here: Better Feeding Made Simple.
Complete vs. Incomplete Loads
FeedComp marks loads as Complete if the feeding has a recorded end time and no drops are flagged as incomplete.
If a feeding has no end time recorded, and at least one ingredient or drop has no weight (Actual Weight = 0), it is marked as Incomplete. When no weight is registered for an ingredient or drop, that indicates one of two potential issues:
- A data sync error.
- A feeder manually tapped Advance
before the ingredient was added.
⚠️ To avoid Incomplete loads, do not intentionally advance ingredients before they are loaded to the mixer. Be sure to use the Ignore 
or Skip 
options when loading ingredients if no weight (0) is being added at that time. Using Ignore and Skip allows FeedComp to accurately assess the feed DM and nutritional value, as well as impacts to inventory. See Load Ingredients to learn more about your options while loading.
Currently, incomplete and aborted load data is not reflected in your Inventory or in Ingredient Usage and DM Intake reports.
Missing Loads & Sync Behavior
⚠️ Known Issue: Offline Syncing. We are currently investigating an issue where feedings completed in Offline Mode may not immediately be included in web reports for the current date after syncing (even if they are included in the previous day's history.
If you sync a device and today’s dashboard still shows a load as "Missing" or "Incomplete," check the Feeding History for the previous day to confirm the data was received.
💡 Tip: Check the "Reset Time" Gap
If you completed loads offline yesterday but didn't sync until after your farm's "Reset Time""Reset Time" (e.g., 1:00 AM), those loads might not appear on today's dashboard immediately after syncing.
Before troubleshooting a "Missing" load:
- Go to Reports -> Feeding History.
- Check the date the feeding actually occurred.
- If the data is there, your load is safe! The web dashboard may just need additional time to reconcile the offline data with the current date's report.
Troubleshooting "Empty" Complete Loads
In rare scenarios, a load may be marked as Complete while ingredient data is missing. This is often caused by a sync anomaly where the "End Time" was saved, but the specific drop records failed to persist.
If you see "Completed" loads with zero drops:
- Verify connectivity: Ensure the loader device has a strong signal and try a manual resync.
- Review Intake Totals: Cross-check the load totals with the Daily DM Intake report.
- Contact Support: If data is missing from reports but you know the load was finished, send the Farm Name, Load ID, and Device ID to our support team for a data reconciliation review.