Install DairyComp on a New Computer

4 min

Question: I have a new computer and need to install DairyComp on it. What do I need to do?

Answer: First, determine if you can install it on your own (see guidelines below). If so, proceed with the instructions provided below.

IMPORTANT: Before you start: Identify whether you can do this on your own or need help from VAS Support.

You can do this on your own if either of the following is true:
You have a DairyComp Consultant version. You have a stand-alone DairyComp on-farm version.

You need help from VAS Support if one or more of the following is true:
You are using the VAS PULSE Platform. You have a daily milk meter interface running. You have a heat detection interface running. You are using Pocket CowCard on either a Psion or an Android device. You have a DairyComp Server/Client network version of DairyComp. \|

If you have the correct version to complete the move on your own, then let's get started!

You can locate your account number (also called your Customer ID) and DairyComp serial number in the About DairyComp window. To open the About DairyComp window, select Help > About from the DairyComp menu. Your Customer ID and Serial Number are displayed in the General tab of this window:

NOTE: Write down the Customer ID and Serial Number. You will need this information to install to the new computer.

Use this step if you are installing a DairyComp Client, DC Shadow, or DC Consultant version on your computer. If you are installing a DC Server version, please contact VAS Support.

Open a browser window and navigate to http://curtis.vas.com/install. This opens a DairyComp Online Installer page.

IMPORTANT: This URL is case sensitive and must be entered in all lowercase, as shown here. When entered correctly, it takes you straight to the Online Installer page shown in the next step.

Click the VAS DCStartUp link at the bottom left to launch the DCStartup.exe file.

Run the DCStartup.exe file. This process varies by browser:

Chrome: Check the bottom left corner for the file DCStartup.exe. Click the drop-down beside it, and select Open.

Edge or Firefox: The installer file downloads and is displayed near the top right corner of the browser window.

Select the Installation Folder (see the guidelines below if you need help with this):

Select the folder location to match the folder you copied in Step 2 (OPTIONAL): Transfer DC305 to a new computer. If you were unable to access your old computer in Step 2, refer to the folder names below and select the one that matches your version of DairyComp:

• C:\DCCLIENT: Client site connecting to a network version

• C:\DCCON: DairyComp Consultant Version

Accept the End User License Agreement (EULA). The EULA stresses the fact that you own your data and VAS will never access or share your data without your expressed permission.

Accept the VAS Terms and Conditions Agreement.

Enter the Customer ID and Serial Number (or Accept it if the system auto-populates it for you). These will be the numbers you wrote down in Step 1: Obtain your Account (Customer ID)/Serial Number.

Select your preferred language.

Select the preferred DairyComp Sire file. If your country is not listed, select USA.

Select the type of Program you are installing:

As the DairyComp installer runs, you will see files being copied. Wait for the Install Complete message, and click Finish.

The install routine creates a DairyComp for Windows icon on your desktop. Find this icon and double‑click it to open DairyComp.

Install DairyComp on a New Computer

Step 1: Obtain your Account (Customer ID)/Serial Number

Step 2 (OPTIONAL): Transfer DairyComp to a new computer

Step 3: Install DairyComp on the new computer

Step 4: Launch DairyComp on the new computer and run the DairyComp Updater