Held Scheduled Tasks
12 min
🎓in this guide, you will learn what held scheduled tasks are and how they affect operations how to identify when a task is held how to fix a held task what are held scheduled tasks? held tasks are scheduled processes in dairycomp that did not run at their planned time dairycomp performs many automated functions throughout the day—such as loading milk weights, transferring data, creating backups, and other essential operations if dairycomp is busy when a task is scheduled to run, that task may be placed on hold when this happens, it needs to be reviewed and run manually to keep data and workflows current ⚠️ important ensure employees check for held tasks before starting their day identify held scheduled tasks look for a yellow‑highlighted task name displayed in the bottom left corner of dairycomp in the picture below, mload1 is held and dairycomp has not loaded milk weights for milking one dairycomp will display " tasks ok " when there are no held tasks and all tasks are on schedule click here to learn how to add s cheduled tasks in dairycomp add tasks to the task scheduler docid 7bfvlhtwjahfa49 jgirv how to fix held tasks double click on the yellow task name to run it repeat for each held task until dairycomp displays tasks ok ⚠️ important call support if scheduled tasks have been held for more than a day use the steps below to determine when a task was scheduled to run type alter\6 on the command line to open the scheduled tasks menu search for the task name that is held look at the next date column to see when the task is scheduled to run next if the next date is a previous date, call dairycomp support for assistance as some tasks are built for a specific day of week for example, a sync enrollment task scheduled to run on mondays, will enroll zero cows if it runs on tuesday video reference for held scheduled tasks this video provides a visual reference for handling two held scheduled tasks video reference for determining the scheduled date this video provides a visual reference for determining the date a held scheduled task was scheduled to run on using alter\6 u s customers need more help? use one of the methods below to contact vas support! \<font color="#67854e">live chat\</font> chat directly with a product support team member directly in pulse at the bottom right corner of any pulse page, click the chat button to start a new chat \<font color="#67854e">text message\</font> text 559 686 9496 standard text messaging rates apply \<font color="#67854e">phone\</font> call 559 686 9496 or the toll free phone number 888 225 6753 \<font color="#67854e">email\</font> email support\@vas com mailto\ support\@vas com \<font color="#67854e">web\</font> for the most up to date vas support contact information, visit the vas support https //vas com/contact support/ page international customers argentina contact us at soporte arg\@vas com mailto\ soporte arg\@vas com or (9) 2474 49 4600 brazil contact us at suporte\@vasbrasil com mailto\ suporte\@vasbrasil com or (34) 99842 6349 mexico contact us at soporte\@vas com mailto\ soporte\@vas com or (52) 871 323 9001 other international customers contact us at the vas support https //vas com/contact support/ page