End of Onboarding Phase
3 min
🎉congratulations! you made it to the end of the onboarding phase before you move on, work with your install technician to confirm you're set up for success — then we'll point you toward what comes next your install technician will confirm all integrations are connected and syncing users are comfortable with their new workflows users are aware of self help and support resources transition to new customer support phase once you have completed the onboarding phase with your install technician, you will be transitioned to the new customer support phase what to expect one month after active onboarding has finished, your install technician will reach out for a courtesy check in users will transition to receiving support through regular support channels an install feedback survey will be sent out to allow new customers to provide us with valuable feedback about their onboarding journey your local fpc or sales representative will reach out to schedule a six month follow up call or farm visit support channels click here for available support channels contact us docid 4ghs 95g97ps fckkm8su how to continue your learning journey guided journeys (located in the help docs) help you explore specific topics by consolidating available resources into one easy to follow guide use the search feature located in the top left corner of the help docs to search for topics of interest use the help icons scattered throughout dairycomp for quick, easy access to the help guide linked to your current location within dairycomp visit vas com/education for online courses and recorded webinars