---
title: Mobile Connection Status
slug: help/en-us/feedcomp/mobile-connection-status
docTags: 
createdAt: 2026-04-10T22:39:29.299Z
---

To check your current connection status, view the upper left corner of the app screen: 

- ****:inlineImage[]{src="https://api.archbee.com/api/optimize/3h8pSJcGUXEi4HGCCYPTA/de_KpZHWtHXB0SUvQXz-x-20260526-205034.svg" alt caption width="24" height="24"}** Online:** You are connected. Your loads and drops sync to PULSE (and the office) in real-time.
- :inlineImage[]{src="https://api.archbee.com/api/optimize/3h8pSJcGUXEi4HGCCYPTA/fjSj5Qc0XiNmMfZIOwc_q-20260526-205033.svg" alt caption width="24" height="24"}** Offline:** Your device is offline and you can **continue feeding as usual**. FeedComp saves your progress locally and will automatically sync your data after you reconnect. 

:::hint{type="success"}
💡**TIP:** VAS recommends syncing your device while on WiFi **before and after feeding** if you are planning to operate in offline mode. If your feed bunk or mixing area lacks coverage, a cellular tablet or WiFi range extender can help. See the [Pre-Installation Checklist](docId:10mZSqo9Ndlv_hHGJKc-X) for details.
:::

Before going offline:

- Check your connection status before leaving the office.
- Make sure your Worklist is fully loaded before heading to remote pens.
- Some buttons (for example, **Sync Now**) are disabled while offline and will return once a connection is restored.

:::hint{type="warning"}
⚠️**  IMPORTANT: **Do not switch the device to offline mode while the app is still refreshing or syncing data, even if the refresh is taking longer than expected. Interrupting a sync mid-process can result in inconsistent local data and may cause issues such as being unable to start a mix.
:::

While offline:

- Completing a feeding does not update the [On-Hand Amount](docId\:JRUFLe8CxLmMvYL6UM0es).  
- Creating a transaction or making a physical inventory adjustment may cause **On-Hand Amount**, **DM%**, and **AF Cost** values to display inaccurately. 
- Editing an ingredient does not update its details in your dairy's [Inventory](docId\:Fp6ExP3uSBAtIWFMfsiu5).

Once your device is back online:

- All data is refreshed and your dairy's inventory is updated.
- Any feedings and adjustments created offline are displayed in PULSE and other mobile devices, including:
  - Feeding usage
  - Ingredient delivery or pickup
  - Inventory adjustment

## Troubleshoot Connection Issues

Follow these steps to troubleshoot and restore the connection and ensure your feeding data is saved:

1. **Check Internet Connectivity:** Ensure the mobile device has an active WiFi or cellular network connection. Open a web browser on the device to verify access.
2. **Force a Manual Sync:** Open the FeedComp app and navigate to the main dashboard. If the app is open but not syncing, try closing the app completely and restarting it to trigger a new connection.
3. **Verify App Version:** Ensure you are running the latest version of the FeedComp app. Outdated versions may fail to send the required heartbeat data to PULSE.
4. **Review Power Settings:** Ensure the device is not in a "Low Power" or "Battery Saver" mode that might be restricting background data usage or preventing the app from communicating with the cloud.

.

****