---
title: Device Settings
slug: help/en-us/feedcomp/device-settings
docTags: 
createdAt: 2026-06-01T21:34:09.771Z
---

:::hint{type="warning"}
⚠️**  IMPORTANT: **Do NOT lock your device while using FeedComp. Keep the app running on the screen at all times while actively feeding. Avoid closing the app or opening other apps while feeding.  
:::

**Locking your device while FeedComp is running will cause it to stop working properly. **When you lock your device, FeedComp is moved to the background, which causes:

- **Data sync failures**: Loading and dropping data may not sync correctly, and updates can be missed.
- **Bluetooth disconnections**: Features like Loader View require an active Bluetooth connection between the Loader and Mixer devices. Locking the screen disrupts this connection.
- **Loss of real-time status**: You will not see critical status messages (such as "Scanning," "Connecting," or "Connected") or disconnect alerts.

### Android Devices (Phones and Tablets)

:::hint{type="info"}
🗒️ **NOTE:**  Steps may vary slightly depending on your device manufacturer (e.g., Samsung, Zebra, or Google Pixel).
:::

**Disable Screen Lock (Recommended for Cab Tablets)**

To allow feeders quick access to the tablet during feeding shifts without entering passcodes:

1. Open the device **Settings** app.
2. Scroll down and tap **Security** (on some devices, this may be labeled **Lock screen** or **Security & privacy**).
3. Tap **Screen lock**.
4. Enter your current PIN, pattern, or password to confirm your identity.
5. Select **None** or **Swipe**.
   - **None:** Removes all security; the screen will open immediately when you press the power button.
   - **Swipe:** Removes the passcode but requires you to swipe the screen to reach the home screen.
6. Confirm that you want to remove the device protection if prompted.

**Configure Android Location Permissions (Required for Scale Connectivity)**

FeedComp connects to digital scale indicators using Bluetooth Low Energy (BLE). Under the Android operating system, Bluetooth scanning and device communication require location permissions.

To ensure the tablet automatically discovers and reconnects to your scale indicator on every feeding shift:

1. Open the device **Settings** app.
2. Tap **Apps** (or **Apps & notifications**), then locate and select **FeedComp**.
3. Tap **Permissions**, then select **Location**.
4. Select **Allow only while using the app** (or **Allow all the time** if available).

:::hint{type="warning" indent="1"}
⚠️**  IMPORTANT: **Do **not** select *"Ask every time"* or *"Only this time / Allow once"*. If selected, Android will revoke permission when the app closes or the tablet restarts, preventing automatic reconnection on the next shift.
:::

5. Toggle **Use precise location** to **ON**. (Precise location is required for Bluetooth scanning).
6. Tap the back arrow to return to the FeedComp App Info screen and toggle **Remove permissions if app is unused** (or **Pause app activity if unused**) to **OFF**. This prevents Android from automatically disabling permissions after periods of inactivity.

### iOS Devices (iPhone and iPad)

1. Launch the **Settings** app.
2. Scroll down and tap **Face ID & Passcode** (or **Touch ID & Passcode** depending on your model).
3. Enter your current passcode.
4. Scroll down and tap **Turn Passcode Off**.
5. A confirmation prompt displays; tap **Turn Off** again.
6. You may be asked to enter your Apple ID password to confirm the change.