---
title: Frequently Asked Questions (FAQs)
slug: help/en-us/dairycomp/faqs
docTags: 
createdAt: 2026-01-26T11:43:17.411Z
---

The questions listed below are the most common ones that the VAS Support team receives. We hope to save you a call by listing them here, but if you have questions or need further assistance, please don't hesitate to contact us at [VAS Support](http://dc-help.vas.com/default.htm#cshid=2000)!

***

- [System Configuration](docId\:IFnExy4J7Pk3kBFyUkKrX) 
  - [Install DairyComp on a New Computer](docId\:KlYUAjxjhk6pCDc6TSmxj) 
  - [Update DairyComp to the Latest Release](docId\:ebEqSmCcwmOq-6dbM5X7v) 
  - [Fix Client/Server Communication Problems](docId:4wbXALd6gS3PwkeFI8l51) 
  - [Refresh a Client](docId\:Oqucjb3zzNY_cPcF7JnKE) 
  - [Find your DairyComp IP Address](docId\:KTmm-r8dtP5LB7hePXedp) 
  - [Find your DairyComp Account and Serial Numbers](docId\:BcQCqcyhlZg3irCsBi0mM) 
  - [Set Up a New Printer](docId\:nQxjj77bMyppAJSI3KURT) 
  - [Troubleshoot Start-Up Errors](docId\:vGbj50JaznJobZq-i_5sJ) 
  - [Address Bad PLA Error](docId\:DNKmmtkODn0og9PzoR2Ld) 
- [Setup and Administration](docId\:SQAD2FImI2fyX2eXa7UuJ) 
  - [Load Electronic IDs (EIDs)](docId\:l0oHz6FVL3ZtIOjD8f-n8) 
  - [Set Up and Manage Users](docId\:wLPuZ0myTubQp-S7oEiPJ) 
  - [Add Commands to the Menu](docId:3rMzz2PEBNX2UpL7aW9Z6) 
  - [Define Custom Events in DairyComp](docId\:q9YSS98ZkNvMYy8HdehfY) 
  - [Add Tasks to the Task Scheduler](docId:7BFvlHtwJAhFa49_jGiRv) 
  - [Customize Items in CowCards](docId\:kWuaEkHahPkHIErPfe4rx) 
  - [Change Font in Printed Reports](docId\:WTYClhIrNVX1r-87xCeay) 
  - [Toggle Auto Print](docId\:jGxcAgJ5blKjGMGTMIXWX) 
  - [Find Unused Animal ID Numbers](docId\:vq73CdrobrWmWSFWfjshq) 
  - [Check the DairyComp and PULSE Connection](docId\:VcyxkEC91hWk24FBvirAu) 
- [Managing Data and Animal Records](docId\:FG1Jt3Y6RltRyaiNFxJ-Z) 
  - [Backup DairyComp Data](docId\:sy3BWpN1jq4Q1TEO1mLPt) 
  - [Transfer Animals from One Dairy to Another](docId\:A6gvpGg7c-YuiHp0IqhCX) 
  - [Restore an Animal Record](docId\:hR1tgBzsGtPsOiuVjqcQx) 
  - [Remove a Do Not Breed (DNB) Event](docId\:PqqVQFRfO4COMojji-CFD) 
  - [Add Test Day Data](docId\:Cz-a7OMnCp08ZkYCbW5dC) 
  - [Delete a Test Day](docId:1-MobSt8JyJlGOSp4VRuD) 
  - [View Energy Corrected Milk (ECM) Values](docId\:stMnXZejP59PwVf1-Y5Mu) 
  - [View Lely Milk Day Production](docId\:ykhT5f7URu2Oo8GWCuaJo) 
  - [Set Animal Breed (CBRD)](docId\:Bi0xlLfZ-efEwrhFGeVb4) 
  - [Analyze Dam Relative Value](docId\:uuSzH05uidy3sQoUJeNjf) 
  - [Assign Technician Teams to Events](docId\:eYUAaemBkq_r8yQurQ2bG) 
- [Using DairyComp](docId\:pvQQ6JlOaF22-o5P2FZWj) 
  - [Common Terms and Commands](docId:104p0QPfWlXfQBGWzkwQg) 
  - [Troubleshoot the Command Line](docId\:SSOf7vqpmQN8mhbhnwmHQ) 
  - [Sign Up for DC305 Training Classes](docId\:NTq98IO4b23j4eO-FAl-k) 
  - [Working with Pens](docId\:DbAUXR4VCTT0RGs3OMjwS) 
  - [Working with Reports](docId\:fRAjBceEBuG5CTnQcfDcY) 
  - [Run Report from Command Line](docId:3jlKSrsMd3IIMosqDWeMC) 
  - [Run Report from Menu](docId\:riLu8ffWv_2yFgrRU_eA2) 
  - [Manage Disposal Codes](docId\:qEgyl3WXkRXtjVpHgaZ7Y) 
  - [Fix a FRESH Event](docId\:vPzQqzY3nvq5H8YGr3Kwo) 
  - [Resolve HELD Commands](docId\:P-uvVKUwCs7u3x4F-Cfi8) 
  - [Visualize Item Distribution with GRAPH](docId\:rhzbb3lbOEiOk_RlJsKu8) 
  - [Visualize Event Distribution with EGRAPH](docId\:Wz70PT9Vc4zc9r0pbK2dm) 
  - [Visualize Historical Measurements with EPLOT](docId\:lceecsltPrzA9Pf-TUoN8) 
  - [Visualize Test Day Performance Trends with PLOT](docId\:gx1Ffdo-KKCuAhZuwlVn9) 
  - [Automate Billing Reports using INVOICE](docId\:p_S1XrdkxpmV29_vogm92) 
  - [Clear Check (CHCK) Status from an Animal](docId\:jDzUG_mESMMd_pjw-2Rgs) 
  - [Edit Sire Info](docId:7_rhBDJcZ0W9gOZbYmy4a) 
  - [What is PULSE?](docId\:Z17fVR7UM8BexydEQfZQD) 
  - [Determine an Animal's Value with CowVal](docId\:yrn-RZiEjtAKPh07fbLB0) 
  - [Add a Treatment Protocol](docId\:BTCxLPSyhcK_moupn3P0j) 
  - [Change CAR Codes](docId\:BkwLuKiorEQOTfx5MXTDQ) 
- [VAS Webinars](docId\:BqGeZzdZo5aQoB6UhZvfR)